At Vyanu (vyanu.com), we take privacy seriously — not because we have to, but because you deserve to know exactly what happens with your information when you use our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what choices you have. We have written it in plain language because legal jargon helps no one.
If you have any questions after reading this, visit our Contact page — we are real people and we actually respond.
Who We Are
Vyanu is an online exam questions and answers platform that helps students, job seekers, and knowledge enthusiasts learn through community-driven Q&A. Our website is accessible at https://vyanu.com/.
We are the data controller for the personal information you share with us. That means we are responsible for deciding how and why your data is processed. If you are in the EU, EEA, or UK, you have specific rights under GDPR and UK GDPR — we have covered those below in plain terms.
What Information We Collect
Information You Give Us Directly
When you create an account, ask questions, post answers, or contact us, you may provide:
- Your name and username
- Email address
- Password (stored in encrypted form — we never see your plain-text password)
- Profile photo (optional)
- Any content you post: questions, answers, comments, and votes
- Messages you send us via the contact form
Information We Collect Automatically
When you browse Vyanu, our servers and third-party tools automatically log:
- Your IP address
- Browser type and version (e.g. Chrome 124, Safari 17)
- Device type and operating system
- Pages you visit on Vyanu and how long you stay
- The page or link that brought you here (referrer URL)
- Date and time of your visit
- Errors or crashes you encounter (helps us fix bugs)
We use this data only to keep the site running well and to understand broad usage patterns — not to build a profile on you personally.
Cookies and Tracking Technologies
Vyanu uses cookies — small text files stored in your browser. Here is what each type does:
- Essential cookies: Required for the site to work. These keep you logged in and remember your session. You cannot opt out of these without losing site functionality.
- Preference cookies: Remember settings like your display language. These expire after one year.
- Analytics cookies: Help us understand which questions and topics are most useful. We use these in aggregate only — no individual tracking.
- Advertising cookies: If we use Google AdSense or similar services, these serve relevant ads. You can opt out via Google’s Ad Settings.
You can manage or delete cookies at any time through your browser settings. Disabling essential cookies will log you out and may prevent some features from working.
How We Use Your Information
We use your information for these specific purposes — nothing more:
- To create and manage your Vyanu account
- To display your questions, answers, and profile to other users (as you would expect from a Q&A platform)
- To send you account-related emails — password resets, notifications you have opted into, and important service updates
- To improve the platform — understanding which topics get the most engagement helps us build better features
- To prevent spam, fake accounts, and abusive content
- To comply with legal obligations if required by law
- To respond when you contact us for support
We do not sell your personal information. We do not use your data to make automated decisions that significantly affect you without human review.
Who We Share Your Information With
Service Providers
We use trusted third-party companies to help operate Vyanu. These include hosting providers, email delivery services, and analytics tools. They process your data only on our instructions and are contractually bound to keep it secure. They cannot use your data for their own purposes.
Google and Advertising Partners
Vyanu may display advertisements through Google AdSense. Google uses cookies (DART cookies) to serve ads based on users’ visits to this site and other sites on the internet. You can opt out of personalised advertising by visiting Google’s Ads Settings.
Legal Requirements
We may disclose your information if we are legally required to do so — for example, in response to a court order, subpoena, or government request. We will notify you if this happens, unless we are legally prevented from doing so.
Public Content
Questions, answers, and comments you post on Vyanu are public by default. Other users and search engines can see them. If you would like to remove a post, you can delete it from your account. Cached versions may persist on search engines for a short time after deletion — that is outside our control.
How Long We Keep Your Data
We keep your account data for as long as your account is active. If you delete your account, we remove your personal information within 30 days, except where we are required to retain certain records for legal or fraud prevention purposes (typically up to 6 years).
Comments and questions you posted may remain on the platform in anonymised form after account deletion, as they contribute to the community knowledge base.
Your Rights
For Everyone
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to fix inaccurate or incomplete information.
- Deletion: Request that we erase your personal data (“right to be forgotten”).
- Data portability: Ask for your data in a machine-readable format so you can take it elsewhere.
- Withdraw consent: If we process your data based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
For EU / EEA / UK Users (GDPR)
You have the right to object to certain types of processing, including direct marketing. You also have the right to restrict processing in specific circumstances. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority — in the EU, this is your national DPA; in the UK, it is the ICO.
For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- The right to know what personal data we collect and how we use it
- The right to request deletion of your personal data
- The right to opt out of the sale of your personal data (we do not sell your data)
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please use our Contact page. We will respond within 30 days for GDPR requests and 45 days for CCPA requests.
How We Protect Your Data
We take reasonable and appropriate security measures to protect your personal information from unauthorised access, disclosure, or destruction. These include:
- HTTPS encryption on all pages (TLS 1.2+)
- Encrypted password storage (bcrypt hashing — plain-text passwords are never stored)
- Access controls — only team members who need your data to do their job can access it
- Regular security reviews of our systems and third-party integrations
No system is 100% secure. If we ever become aware of a data breach that affects your rights and freedoms, we will notify you and the appropriate authorities within 72 hours as required by GDPR.
Children’s Privacy
Vyanu is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete the information from our records within 7 days.
If you are aged 13–17, you should have parental or guardian permission before creating an account on Vyanu.
Third-Party Links
Vyanu may contain links to external websites — for example, links to sources cited in answers, or to educational resources. These websites have their own privacy policies and we have no control over how they handle your data. Clicking an external link means you are leaving Vyanu; from that point, the third party’s privacy policy applies.
Changes to This Policy
We may update this Privacy Policy from time to time — for example, when we add new features, change service providers, or need to comply with new laws. When we make significant changes, we will notify registered users and update this page. We encourage you to review this page periodically. Your continued use of Vyanu after changes take effect means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how we have handled your information, please use our Contact page. We aim to respond to all privacy-related enquiries within 5 business days.